No. WithoutaKey uses a service to keep you up to date with your order. This includes sending a text message (SMS) when your order is out for delivery or when there is a problem with delivering to you, for example you're out and no-one is at home.
We can't send a text message for all deliveries but we hope this extra service provided for free will be of benefit to our customers.
You'll always receive an email when your order is despatched and out for delivery.